By Bob Milliken

In a study of companies that experience a major data loss without having a solid disaster recovery plan in place, ONLY 6% survive; 93% of businesses who lost their data for 10 days or more call it quits within one year and 50% close their doors immediately. And the situation is getting worse as more and more companies store – and rely on – digital information and systems to serve customers and keep the doors open.

Fact is, every business connected to the Internet with human beings accessing digital information is highly vulnerable to hackers, viruses, data corruption, data loss, system failures and downtime.  A disaster can happen at any time on any day; and thinking, “That could never happen to me,” is an open invitation for Murphy to visit you and wreak havoc on your business. (Murphy’s Law: Anything that can go wrong, will.)




Hardware Failure


Human Error


Software Failure


Natural Disaster

A recent industry report has highlighted the four most common reasons for system downtime. The findings reveal that, while “natural disasters tend to take center stage when considering the causes of downtime, hardware and software failures and human error are statistically more common.” In fact, hardware failures alone comprise more than one-half of disasters for small to mid-sized businesses. Given that it takes an average of 30 hours for recovery, businesses are at risk of losing customers, their reputation and hundreds of thousands of dollars in revenue.

Clearly, the cost of disasters is enormous and spreads far beyond simple downtime. Client data stolen can cost you big in reputational capital and easily turn into lawsuits and government fines. Extended downtime can cause you to lose customers and miss important deadlines, not to mention put a damper on productivity. And with more and more private data being captured and stored by companies, the long-term losses and legal challenges can have significant short AND long term impact.

That’s why it’s no longer “nice” to have a disaster recovery and business continuity plan for your business – it’s an outright necessity to protect what you’ve worked so hard to create and achieve.  Here are 10 simple things you can do to minimize the impact or even prevent business crippling disasters.

•  Have a written backup disaster recovery plan

•  Think business continuity, not just backup

•  Automate your backups and eliminate the “human” element

•  Image your servers (and workstations)

•  Consider cloud computing and off-site file storage

•  Know exactly where your data is being stored

•  Have a clear understanding of the US Patriot act

•  Prepare network documentation (simply a blueprint of your network)

•  Maintain your system to keep it patched, secure and up-to-date

•  Test, Test, Test!  If you can’t restore your data, yon don’t have a backup.

Hope is not an option. To learn more about protecting your business and your valuable data, connect with Bob –, or give us a call –604.770.130.


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