Bob Milliken
Bob Milliken

When all of your computer systems are down your entire company is affected and you have entered into a “disaster recovery” zone.  This may mean a server rebuild – or sometimes a rebuild of all the technology in your office. Disaster recovery happens when a hard drive crashes, the office is flooded, the office is burned down, or Ransomware has wreaked havoc on your computer network.

Disaster recovery means restoring everything because you lost everything!

But, there’s only one way that’s possible – You need a perfectly working backup system. That’s no exaggeration: If it’s less than perfect, then you can’t restore everything.

Luckily, there are many ways to achieve a perfectly working backup system. You might use tape, external hard drives, NAS devices, cloud backups, “backup and disaster recovery” devices, fail-over systems, to name but a few. In many cases, your perfect backup will include a combination of these.

Your perfect backup has to be designed by a qualified technician. That’s not you, unless you’re a technician and you are qualified. If you’re very good at what you do, then you understand what it means to hire someone who knows what they’re doing.

If you’re in business long enough you will experience a catastrophic data loss – that’s not a variable. It’s just a matter of time. The real question is, how long can your company survive when you have no server or none of you systems are working?

sorry-we-are-closedYou need to take this very seriously.

Here’s a quick way to determine how much data you need to backup:

  • What do you want to recover if your office burns down?
  • Back that up.

Everyone says they don’t want to lose anything. Ever. That used to be nearly impossible. It was very difficult and very expensive. Today it is very possible and not extremely expensive. But it has to be designed right, implemented properly, and tested regularly.

The testing part is the most important. If you don’t restore from you backup then you cannot guarantee that you actually have a working backup. Your technology consultant should be documenting your backup AND performing test restores at least once a month. You should receive a notice that the backup has been properly tested.

Here’s a scary statistic for you: 50% of all companies that I meet DO NOT a working backup. A few of them know this. Most believe that their backup is working, but it isn’t.

Unfortunately, some people only discover this after they have entered the “disaster zone”, and we have to tell them that they have no backup, and that we have to start an extremely expensive process to recover their data.  Don’t be that company!

Here’s your to-do list:

• Hire a professional

• Test your backup systems

• Update your backup system if necessary

• Test your backup system monthly

Bob Milliken is the TheITguy@CascadiaSystemsGroup.com specializing in helping businesses with their IT needs and keeping our finger on the power button. Connect with him at 604.270.1730.,