There are few things worse than feeling trapped in an unfulfilling relationship – especially when it’s a vital business relationship.
Technology is an integral part of everything your business does, which raises a few important questions about your current IT set up. For starters, what is your relationship like with your technology systems – rock solid, or more than a little rocky?
How about with your technology service provider – are they always there for you when you need them the most? Do you still love your technology service provider the same way that you did the day you first met? Does your relationship with them still make you happy, and leave you feeling confident and supported in everything your business does? Can you count on them to help you reach your goals and achieve your dreams for the future?
If you’ve stopped feeling that spark from your tech support when you pick up the phone and call them, it’s a surefire sign that the relationship is no longer working for you. Dreading making a call to the help desk because you know that you’re going to, at best, get an apathetic response from the person on the other end of the line is not a good feeling. This is a company you’re trusting with your business’ most valuable assets, and if they can’t make your needs a priority? That’s a serious problem.
What happens when something goes seriously wrong, and you know that your emergency is going to be treated like just another service ticket? What could possibly be a worse feeling than that?
If you find yourself in this situation then it may be time to time to start looking around.
Your Take Away
Don’t know where to start?
Use Google to find all of the computer companies in your area and research each of them to see they have the skills and culture you are looking for. Listen to your business associates and you may find the ideal IT solution provider there. Whatever you do, don’t procrastinate, do something – your business depends on it. You may be surprised at what you find.
In our experience, many companies wait far too long before addressing problems with their IT provider. Often with serious implications. It’s time to put your foot down. Investing time today and not having to panic tomorrow when trouble happens, is time well spent. Imagine being able to turn your attention back to just growing your business. When IT is done properly you never have to worry.
Bob Milliken specializes in helping businesses with their IT needs. Our mission is to provide the right solution at the right time. Find us at www.Compunet.ca. Bob can be reached at 604.986.8170 or by email at email@example.com.